{"id":9,"date":"2026-08-16T11:43:27","date_gmt":"2026-08-16T11:43:27","guid":{"rendered":"https:\/\/startertemplatecloud.com\/g38\/?page_id=9"},"modified":"2026-10-19T14:33:45","modified_gmt":"2026-10-19T14:33:45","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/avenos.shop\/ko\/refund_returns\/","title":{"rendered":"\ud658\ubd88 \ubc0f \ubc18\ud488 \uc815\ucc45"},"content":{"rendered":"<style>.kb-row-layout-id9_238ebe-ee > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id9_238ebe-ee > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id9_238ebe-ee > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id9_238ebe-ee > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id9_238ebe-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id9_238ebe-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id9_238ebe-ee alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column9_b11236-ed > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column9_b11236-ed > .kt-inside-inner-col{flex-direction:column;}.kadence-column9_b11236-ed > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column9_b11236-ed > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column9_b11236-ed{position:relative;}@media all and (max-width: 1024px){.kadence-column9_b11236-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column9_b11236-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column9_b11236-ed\"><div class=\"kt-inside-inner-col\">\n<h3><span class=\"\">1. Order Cancellation Policy<\/span><\/h3>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We aim to process and dispatch your orders as promptly as possible. <\/span><strong><span class=\"\">Before Shipment:<\/span><\/strong><span class=\"\"> You may cancel your order free of charge prior to production or dispatch. Once your cancellation request is verified, a full refund will be issued promptly. <\/span><strong><span class=\"\">After Shipment:<\/span><\/strong><span class=\"\"> Orders cannot be cancelled once packages have been dispatched. If you no longer wish to keep the goods, you may submit a return request after delivery. Please refer to our Return &amp; Refund Policy below for full terms.<\/span><\/p>\n<h3><span class=\"\">2. Return &amp; Refund Policy\u00a0<\/span><\/h3>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">We accept refund requests submitted within <\/span><strong><span class=\"\">15 days<\/span><\/strong><span class=\"\"> of the delivery date shown in your tracking record. All returns must satisfy the requirements below to qualify:<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Item Condition:<\/span><\/strong><span class=\"\"> Goods must remain brand new, unused, and unaltered.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Original Packaging:<\/span><\/strong><span class=\"\"> Products must be returned in unopened, undamaged original packaging.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Proof of Purchase:<\/span><\/strong><span class=\"\"> A valid order confirmation or order number is required.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Pre-authorization:<\/span><\/strong><span class=\"\"> Please contact our customer support at <\/span><strong><span class=\"\">info@avenos.shop<\/span><\/strong><span class=\"\"> to obtain a Return Merchandise Authorization (RMA) number and the official return address. Unauthorized returns may be rejected.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3><span class=\"\">3. Shipping Fees &amp; Liability<\/span><\/h3>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Change of Mind Returns:<\/span><\/strong><span class=\"\"> If you return items due to personal preference or an ordering error, you are responsible for all return shipping charges. We strongly recommend using a trackable courier service, as we cannot be held responsible for returned parcels lost in transit.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Damaged, Defective, or Wrong Items:<\/span><\/strong><span class=\"\"> If your order arrives damaged, faulty, or incorrect due to our error, please notify us within <\/span><strong><span class=\"\">48 hours<\/span><\/strong><span class=\"\"> of receipt. We will provide a prepaid return label or cover the return shipping costs, with no additional charges to you.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Restocking Fees:<\/span><\/strong><span class=\"\"> No restocking fees will be charged for any eligible valid return.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3><span class=\"\">4. Refund Procedure<\/span><\/h3>\n<p class=\"ds-markdown-paragraph\"><span class=\"\">Upon receiving your returned parcel, our team will inspect it to confirm compliance with the return requirements. A confirmation email regarding refund approval or rejection will be sent to your registered email address. Approved refunds will be credited back to your original payment method (Credit Card, PayPal, or other payment channels).<\/span><\/p>\n<ul>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Processing Timeline:<\/span><\/strong><span class=\"\"> Refunds generally take <\/span><strong><span class=\"\">1-3 business days<\/span><\/strong><span class=\"\"> to appear in your account, subject to the processing schedules of your bank or payment service provider.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"ds-markdown-paragraph\"><strong><span class=\"\">Delayed or Missing Refunds:<\/span><\/strong><span class=\"\"> If your refund has not arrived within the expected timeframe, please double-check your bank account and payment provider transaction history, as financial institutions often require additional business days. If the issue persists, please email us at <\/span><strong><span class=\"\">info@avenos.shop<\/span><\/strong><span class=\"\"> with your order number and relevant transaction information.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>1. Order Cancellation Policy We aim to process and dispatch your orders as promptly as possible. Before Shipment: You may cancel your order free of charge prior to production or dispatch. Once your cancellation request is verified, a full refund will be issued promptly. After Shipment: Orders cannot be cancelled once packages have been dispatched&#8230;.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"normal","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"sdwzjt88@outlook.com","author_link":"https:\/\/avenos.shop\/ko\/author\/sdwzjt88outlook-com\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":2,"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":16731,"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/pages\/9\/revisions\/16731"}],"wp:attachment":[{"href":"https:\/\/avenos.shop\/ko\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}